Shipping policy

United Kingdom

We currently offer free standard delivery within the United Kingdom.

Most orders are produced and delivered within approximately 5–8 business days from the date the order is placed.

Because many Sausage Club products are made to order or personalised, production forms part of this delivery estimate.

Delivery times are estimates rather than guarantees and may occasionally be affected by factors outside our control, including production delays, carrier disruption, public holidays or unusually high order volumes.

If there is a significant delay affecting your order, we will contact you using the details provided at checkout.

Fulfilment

Sausage Club works with specialist third-party printing and fulfilment partners.

This means your product may be manufactured, printed and shipped directly by one of our fulfilment partners rather than from our business address in Switzerland.

Where possible, orders for UK customers are fulfilled by production partners located in the United Kingdom.

Orders containing multiple products may occasionally arrive in separate packages if they are produced by different fulfilment partners.

Tracking

Where tracking is available, tracking information will be provided once your order has been dispatched.

Please allow some time for tracking information to update after dispatch.

Delivery addresses

Customers are responsible for providing a complete and accurate delivery address at checkout.

If you notice an error shortly after placing your order, please contact us immediately. Once an order has entered production or been dispatched, we may not be able to change the delivery address.

International delivery

Availability, delivery times and charges for destinations outside the United Kingdom may vary and will be shown at checkout where available.

Customers outside the UK may be responsible for import duties, taxes or customs charges imposed by their destination country unless otherwise stated at checkout.

Missing or delayed orders

If your order has not arrived within a reasonable period after the expected delivery window, please contact us with your order number and we will investigate with the relevant fulfilment or delivery partner.